General Questions
What is DEBZ GAMING?
DEBZ GAMING is a South African technology business founded in 2016, specialising in gaming PCs, refurbished hardware, components, and repair services.
Where are you based?
We operate in South Africa and serve customers nationwide through online orders and direct contact.
How can I contact DEBZ GAMING?
Email: info@debzgaming.co.za
Phone / WhatsApp: 062 207 4035
Phone / WhatsApp: 062 207 4035
Orders & Products
Do you sell new and used products?
Yes, we offer new, used, and refurbished products to give customers flexibility and better value.
Are refurbished products reliable?
Refurbished items are tested where applicable and selected to ensure they are in working condition.
Can I request a custom gaming PC?
Yes, we can build custom gaming PCs based on your budget and performance needs.
Payments & Pricing
What payment methods do you accept?
We use secure payment options including YOCO and other supported methods.
Are your prices negotiable?
In some cases yes, depending on the product or bundle.
Shipping & Delivery
Do you deliver across South Africa?
Yes, we deliver nationwide using courier services.
How long does delivery take?
Delivery depends on stock and location but usually takes a few working days.
Repairs & Services
Do you offer computer repairs?
Yes, we offer diagnostics, repairs, and upgrades.
How long do repairs take?
Repair times vary depending on the issue and parts availability.
Returns & Refunds
Do you offer refunds?
Refunds are handled according to our Refund Policy and are not always guaranteed.
What if my product is faulty?
Contact us immediately and we will inspect and assist with a resolution.
Support
Do you offer support after purchase?
Yes, we assist customers where possible with products purchased from us.